uic.edu.hk

www.apbest.org

www.i5so.org  

www.kim.ac.ke

www.uk.sagepub.com 

 

23rd International Conference on ISO & TQM  23-ICIT

 

Theme:  “ISO & TQM ~ Teaching Quality & e-Learning in OBOR Countries”  

 

In-Parallel with the:  UIC-IT Exhibition-2019

 

Date:  13-15 May 2019 (Mon.-Wed.)

 

Venue :  BNU/HKBU-UIC, Zhuhai, CHINA  ( www.hk5sa.com/icit )

 

With Special Issue from the Int. Journal of Engg. Business Mgt. (IJEBM)
Also recommend to publish in some SSCI Journals  (Prof. Sam HO was the ex-Chief-Editor in one of these.)

 

We are delighted to announce a partnership with the SAGE ESCI-indexed, peer-reviewed, open access journal

International Journal of Engineering Business Management (IJEBM).

Authors of papers accepted by the Conference are encouraged to submit a significantly expanded paper to form part of a Special Edition in IJEBM.

 

Submission deadline: 15 Apr 2019

 

SUPPORTED BY

 

Business School, Uni. of Technology Sydney, Australia

Centre for Mangt. Quality Research, RMIT, Australia

Dept. of Marketing, Linnaeus U., Sweden

Enterprise Mangt. Research Centre, SYSU., China

Foundation for TQM Promotion, Thailand

Hang Seng Management College, HKSAR

Inderscience Publishers, USA

International 5-S Organisation

International Academy for Quality

Kania School of Management, U. of Scranton, USA

Kenya Institute of Management, Kenya

Leicester Business School, De Montfort Uni., UK

Luton Business School, Uni. of Bedfordshire., UK

National Chin Yi Uni. of Tech., Taiwan

National Quality Institute, Montreal, Canada

Paisley Business School, Uni. of Paisley, UK

Productivity Quality Research Centre, NUS, Singapore

Sage Publishing, UK

School of Business, HK Baptist Uni., HKSAR

School of Management, Edith Cowan U., Australia

Shanghai Academy for Quality Management, China SIRIM Training Services, SIRIM Berhad, Malaysia

Universiti Teknologi MARA (UiTM), Malaysia

Universiti Tenaga Nasional (UNITEN), Malaysia

University of Buraimi, Oman

Beijing Institute of Technology, Zhuhai Campus

 

Co-chairs

International: Prof. Sam Ho, Founder Chair, ICIT, I5SO & APBEST Academy, HKSAR.

M/WS: +852-9128-9204      samkmho@gmail.com

Host: Prof. Zhang Cong    (Vice President, UIC)

kellychan@uic.edu.hk


Contents

1.      History of the ICIT

2.      Objectives of the 23-ICIT

3.      Call for Papers

4.      Keynote Speakers & Technical Committee Members

5.      Proceedings and Publications

6.      The Conference Venue

 

7.      23-ICIT <== Leaflet & Application Form Download (including Registration Fee)

 

7c.    23-ICIT <== 中文申請表下載

 

8.      Interesting Link

9.      Content Pages (just click below) of Past Proceedings (All CD-ROMs come with Papers in pdf format and mostly with supporting Powerpoints):-

-- 3-ICIT Proceedings (in Hard-cover with 104 papers and 653-pages @US$70)

-- 4-ICIT Proceedings (in Hard-cover with 130 papers and 865-pages @US$80)

-- 5-ICIT Proceedings (in CD-ROM @US$40)

-- 6-ICIT Proceedings (in CD-ROM @US$40)

-- 7-ICIT Proceedings (in CD-ROM @US$45)

-- 8-ICIT Proceedings (in CD-ROM @US$45)

-- 9-ICIT Proceedings (in CD-ROM @US$50)

-- 10-ICIT Proceedings (in CD-ROM @US$50)

-- 11-ICIT Proceedings (in CD-ROM @US$55)

-- 12-ICIT Proceedings (in CD-ROM @US$55)

-- 13-ICIT Proceedings (in CD-ROM @US$60)

-- 14-ICIT Proceedings (in CD-ROM @US$60)                                                                                      

-- 15-ICIT Proceedings (in CD-ROM @US$65)

-- 16-ICIT Proceedings (in CD-ROM @US$65)                                                                                                                              

-- 17-ICIT Proceedings (in CD-ROM @US$70)

-- 18-ICIT Proceedings (in CD-ROM @US$70)                                                                                                                                

-- 19-ICIT Proceedings (in CD-ROM @US$75)

-- 20-ICIT Proceedings (in CD-ROM @US$75)

-- 21-ICIT Proceedings (in CD-ROM @US$80)                                                                                                                                                

-- 22-ICIT Proceedings (in CD-ROM @US$80) <== Papers (not PPTs) are available FREE at: 11. below.

 

==> All can be ordered from the Editor by sending a request to: samkmho@gmail.com

 

Web-page updated on: 1 Apr 2019


 

1.     History of the ICIT  (Founder Chair – Prof. Sam HO)

 

ICIT

Year

Host  (Every year since 1996, except 2009 – cancelled at Egypt due to Gaza War in the middle East)

Theme

Papers

Dele-

gates

Coun-

tries

1

96

Leicester Business School, De Montfort Uni., UK

Inaugural

45

80

10

2

97

Luton Business School, Luton University, UK

Business Excellence

75

100

12

3

98

School of Business, HK Baptist University, HK

ISO 9000 & TQM

104

160

18

4

99

School of Business, HK Baptist University, HK

TQM & Innovation

130

180

20

5

00

Productivity Quality Research Centre, NUS, Singapore

Action 2000: Imperatives for Change

119

160

26

6

01

Paisley Business School, Uni. Of Paisley, Scotland

Integrated Management

95

150

21

7

02

Centre for Mangt. Quality Research, RMIT, Australia

Change Management

160

250

29

8

03

National Quality Institute, Montreal, Canada

Business Excellence

84

150

24

9

04

Foundation for TQM Promotion in Thailand

TQM Best Practices

80

280

20

10

05

Shanghai Academy for Quality Management, China

TQM & 6-sigma for Competitiveness

150

300

26

11

06

APBEST Academy & HSSC, HK

TQM & Corporate Governance

85

150

25

12

07

APBEST Academy & Nat. Chin-Yi U. of Tech., Taiwan

Going for Gold

68

120

18

13

08

APBEST Academy & SIRIM, MPC & UiTM, Malaysia

Innovation for Competitiveness

77

220

25

14

10

APBEST Academy & University of Scranton, USA

Lean Management

55

100

20

15

11

APBEST Academy, UNITEN, SIRIM, MPC & UiTM

Sustainable Development via Innovation

98

160

21

16

12

APBEST Academy, HKBC & Linnaeus U., Sweden

ISO, TQM, Medical Tourism & Safety

44

60

15

17

13

APBEST Academy & U. Technology Sydney (UTS)

Innovation for Sustainability & OD

37

45

13

18

14

APBEST Academy & UiTM-Sarawak, Malaysia

Enhancing Growth through TQM

57

150

17

19

15

APBEST Academy & Kenya Institute of Management

TQM for African Development

34

100

14

20

16

APBEST Academy & U. of Buraimi, Oman 

ISO & TQM for Lean Production

32

90

15

21

17

APBEST Academy & School of Int. Business, BNU-ZH

ISO & TQM for OBOR’s Sustain. Dev.

37

100

11

22

18

APBEST Academy & Honors College, BIT-ZH

Cultural Harmonization via ISO-TQM

34

100

8

 

 

The 6-ICIT, held in April 2001 at the Paisley Business School in Scotland, focused on the theme of "Integrated Management". 

Attended by 150 delegates, 95 high quality papers were delivered by delegates from 21 countries.

 

The 7-ICIT, held in April 2002 at the RMIT, Melbourne, Australia focused on the theme of "Change Management".

Attended by 250 delegates, 160 high quality papers were delivered by delegates from 29 countries.

The 8-ICIT, held in April 2003 at the Delta Hotel, Montreal, was the first ICIT held in North America. It focused on the theme of "Business Excellence”.  Attended by 150 delegates, 84 high quality papers were delivered by delegates from 24 countries.

 

The 9-ICIT, held in April 2004 at the Siam City Hotel, Bangkok, had been well supported by the Thailand Foundation for TQM. It focused on "Best Practices”.

Attended by 280 delegates, 80 high quality papers were delivered by delegates from 20 countries.

The 10-ICIT, held in Mar 2005 at the Galaxy Hotel, Shanghai, had been well supported by the Shanghai Academy for Quality Management. It focused on "TQM & 6-Sigma for Competitiveness”

Attended by 300 delegates, 150 high quality papers were delivered by delegates from 26 countries.

 

The 11-ICIT held in April 2005 at the Hang Seng School of Commerce, HK, had been well supported by the APBEST Academy. It focused on "Corporate Governance”.

Attended by 150 delegates, 85 high quality papers were delivered by delegates from 25 countries.

The 12-ICIT was held in April 2006 at the National Chin-Yi U. of Tech, Taiwan. It focused on "Going for Gold”.

Attended by 120 delegates, 68 high quality papers were delivered by delegates from 18 countries.

 

The 13-ICIT held in April 2008 at the Sheraton Hotel, PJ, Malaysia, was hosted by SIRIM & MPC. It focused on "Innovation for Competitiveness”.

Attended by 220 delegates, 77 high quality papers were delivered by delegates from 25 countries.

The 14-ICIT was held in April 2010 at the Scranton University, USA. It focused on "Lean Management”.

Attended by 80 delegates, 55 high quality papers were delivered by delegates from 20 countries.

 

The 15-ICIT was held in July 2011 at the University Tenaga National, Malaysia. It focused on "Sustainable Development via Innovation”.

Attended by 160 delegates, 98 high quality papers were delivered by delegates from 21 countries.

The 16-ICIT was held in July 2012 at the Linnaeus University, Vaxjo, Sweden. It focused on "ISO, TQM, Medical Tourism & Safety”.

Attended by 60 delegates, 44 high quality papers were delivered by delegates from 15 countries.

 

The 17-ICIT was held in July 2013 at the University Tech., Sydney, Australia. It focused on "Innovation for Sustainability & O.D.”.

Attended by 50 delegates, 37 high quality papers were delivered by delegates from 13 countries.

The 18-ICIT was held in Apr 2014 at the UiTM-Sarawak, Malaysia. It focused on "Enhancing Growth & Productivity through the Best Practices in QM”.

Attended by 150 delegates, 57 high quality papers were delivered by delegates from 17 countries.

 

The 19-ICIT was held in Apr 2014 at the Kenya Institute of Management. It focused on "TQM for National Development – the African way”.

Attended by 100 delegates, 34 high quality papers were delivered by delegates from 14 countries.

The 20-ICIT was held in Sep 2016 at the U. of Buraimi, Oman.  It focused on "TQM for Lean Production & Sustainable Organisational Development”.

Attended by 90 delegates, 32 high quality papers were delivered by delegates from 15 countries.

 

The 21-ICIT was held in Apr 2017 at the Beijing Normal U., Zhuhai Campus, China.  It focused on " ISO & TQM for OBOR’s Sustainable Development”.

Attended by 100 delegates, 37 high quality papers were delivered by delegates from 11 countries.

The 22-ICIT was held in Apr 2018 at the Beijing Institute of Technology, Zhuhai Campus, China.  It focused on " Cultural Harmonization via ISO-TQM”.

Attended by 100 delegates, 34 high quality papers were delivered by delegates from 8 countries.

 

 

 

 

Go back to contents


 

2.      OBJECTIVES

 

Specifically, the 23-ICIT will focus on how best practices in ISO portfolio of standards and TQM will affect quality trends in the new economy. TQM provides an overall concept that fosters continuous improvement in an organisation. The first objective of the conference is thus:

To provide a forum for the identification of contemporary development in the theories and practices of TQ Teaching and for the sharing of experience of the One-Belt-One-Road (OBOR) countries.

The number of ISO certified companies has seen a phenomenal rise.  The importance of the ISO series of standards, and its close relationship with TQM give rise to the second objective:

To establish the impact of ISO Standards implementation on TQM towards enhancing Growth and Productivity amongst the OBOR nations, in particular on Teaching Quality & e-Learning.

 

Go back to contents


 

3.      CALL FOR PAPERS

 

With an exciting theme and clearly defined objectives for the upcoming 23-ICIT, we would like to invite papers for the following Sub-themes:

 

1.        ISO & TQM for OBOR’s TQ Teaching

2.        ISO & TQM for OBOR’s e-Learning

3.        ISO 9001 / 14001 / 27001, OH18001, etc.

4.        5-S, 6-σ, BPR, QFD & other Quality Tools

5.        Knowledge Mgt. & HRM in the OBOR nations

6.        TQ e-Learning Practices in Education & Services

7.        TQ e-Learning Practices in Manu. & Construction  

8.        TQ e-Learning Practices in Health & Public

 

Kindly note these important dates for the submission of papers:-

 

15 Apr 2019 (Final date for submission of abstract, biography and Conference Paper Submission Form)

A 500 word extended abstract (without author’s name), a 100 word biographical note (appended to the end of the the abstract), and the Conference Paper Submission Form in the same Microsoft Word file must be sent via email to the Conference Chair. All conference abstracts will be reviewed by the Editor to ensure their academic rigour, professional contribution and relevance to the conference sub-themes.

 

20 Apr 2019 - Feedback on Abstract

All authors will be informed if their abstracts have been accepted to proceed.

 

25 Apr 2019 (Latest date for submission of full conference paper)

The MS Word conference paper, written in 6 to 8 pages according to the format provided, should be received via email to:  samkmho@gmail.com All conference papers will be double-blind peer reviewed by the International Technical Committee before final acceptance.

 

25 Apr 2019 – Final Date for Registration by Authors & Early Bird cut-off date

 

Go back to contents


 

4.      Keynote Speakers  (* = Distinguished Keynote Speakers;  # = Co-chairs)

 

Australia

Prof. John Hamilton  (Head of Management & Governance, James Cook U, Cairns) *

China

Prof. Zhang Cong  (Vice President, UIC)  #

Prof. N. Q. Wu  (Director, Centre for Management Research, SYSU)

Prof. Leslie Chan  (Vice Dean, Honors College, BITZH )

China-HKSAR

Prof. Sam Ho  (Founder Chair  APBEST Academy, ICIT & I5SO; Dist. Prof.-SYSU.; Speaker-Oxford U.) #

Prof. Lilian Kwan  (VP-Academic, Uni. of Wollongong College, HK) *

Dr. Barry Mak  (Associate Professor – School of Hotel & Tourism Management, The HK Polytechnic U.)

Dr. Shirley Yeung (Associate Professor – Gratia Christian College)

Dr. Catherine Chan  (Founder Chair – HKQFD Association)

Chi-Macau

Dr. Gavin Chau  (Executive Dean, Faculty of Int. Tourism & Management, Macau City U.)

Kenya

Mr. Ng’ang’a Martin James  (Research Officer, Business Info. & Research, Kenya Institute of Management)

Oman

Prof. Hesham Magd  (Head, Business & Economic School, Modern College of Business & Sc., Muscat)

Spain

Dr. Palmira Lopez-Fresno  (VP, Spanish Quality Association & Spanish Quality Award Chief Examiner) *

Dr. Fernando Fernandez Gonzalez  (Nero-surgeon & Ex-Head, Hospital Central de Asturias)

UAE

Prof. Ebrahim Soltani  (Professor of Quality, Hamdan Bin Mohammed Smart University)

USA

Prof. Douglas Hensler  (Ex-W. Edwards Deming Distinguished Professor of Management, U. of Colorado-Boulder & Ex-Sid Craig Endowed Dean, California State U., Fresno) *

 


 

5.      PROCEEDINGS AND PUBLICATIONS

 

The summary of each paper presented at the 23-ICIT will be printed in a bound Conference Proceedings called ISO & TQM ~ Teaching Quality & e-Learning in OBOR Countries, a link will be provided to each participant to download the full papers and PPTs.  The full papers will also be published at the Conference Website to facilitate Internet search and cross-referencing.  Style sheets for submission to the proceedings will be sent to you after your paper has been accepted.  In addition, accepted papers will be considered for publication in the journals  listed below.  A Best Paper Award will be allocated to each sub-theme.  These papers will be automatically considered for publication, after aligning with the IJEBM requirement.

 

Editor

Journal

Editor

Journal

Dr. Andrew Ip

ˇ         Int. J. of Engg. Business Mgt.

Dr. Ranaweera

Prof. Sam Ho

ˇ         Jnl. of Service Theory & Practice

ˇ         (Ex-Editor)

Prof. D. Hussey

ˇ         Journal of Strategic Change

A/P Ton van der Wiele

ˇ         Int. Journal of Quality & Reliability Management

Prof. Mosad Zineldin

ˇ         IJ of Strategic Business Alliances

Prof. Mosad Zineldin

ˇ         IJ of Work Organisation and Emotion

 

 

Note: Some of the above journals are listed on the Thomson Reuter citation index (ISI).

 

Go back to contents


 

6.        CONFERENCE VENUE

 

UIC – Campus Ariel View

UIC – The Main Building

 

 

7.        Conference Activities

 

Pre-Conference Reception:  12/5/2019 (Sun.) 6-8pm – at the Conference Hotel Café

 

Conference Dinner:  13/5/2019 (Mon.) 7-10pm – at the Conference Hotel Function Room

 

Zhuhai Night-Tour:  14/5/2017 (Tue.) 7-10pm – Free to join and at own expenses  

 

 

Extending the ICIT fun ....

Sub-theme Best Paper Awarded


The Chairman's Welcome Speech

Conference Dinner at its best

 

8.        Accommodation

 

The Conference delegates are free to book accommodation with any hotel they choose.   

 

 

Conference Hotel: 

 

"The Elme Inn -- 榆栈" -- about 300m from UIC

 

(Around US$50/room/night – breakfast incl.)

 

Booking:  +86-756-885-6111

 

http://hotel.elong.net/92374436/#

 

 

 

 

9.               Tourist Information:     

 

Please visit: 

www.tripadvisor.com.my/Tourism-g940996-Buraimi_Al_Buraimi_Governorate-Vacations.html      

 

Sight-Seeing 

 

Please visit:-

https://www.virtualtourist.com/travel/Asia/China/Guangdong_Sheng/Zhuhai-997265/Things_To_Do-Zhuhai-TG-C-1.html

 

 

 

10.     Visa Requirement/Application:  https://www.travelchinaguide.com/embassy/visa/service.htm

 

Entering from Macau into Zhuhai

 

Three-day VOA are provided at Gongbei Port (from Macau) if you only visit Zhuhai. Upon arriving at the Gongbei immigration building, you can find the office by passing all the duty free shops; it is behind a green door on the right hand side of the immigration building. You shall fill in an application form, pay the fee and have your photo taken on spot. The processing takes about 10 minutes. It costs 168 RMB for applicants of most countries, but UK nationals have to pay 469 RMB. Hong Kong dollars are not accepted. Only RMB is accepted for payment. Currency can be changed at the China Tourist Services Office back downstairs in the immigration hall. Once the visa has been issued, proceed to the immigration hall to complete the immigration process. 

 

Contact – International Delegates:

Prof. Sam HO, Founder Chair, ICIT, I5SO & AA.   

M/WS/WC: +852-9128-9204  samkmho@gmail.com     www.apbest.org

 

Contact – Local Delegates:

Dr. Kelly CHAN, Director, ITSC, BNU-HKBU-UIC.

M/WS/WC: +86-186-6613-9698      kellychan@uic.edu.hk              uic.edu.hk    

 

                         Wish you are here !

 

Go back to contents

 


 

11.     22-ICIT PROCEEDINGS   <== Papers can be downloaded here FREE

 

The 2nd column (in BLUE Colour) is for Downloadable Papers             

 

RED Paper Titles are those winning the Best Sub-theme Paper Award, voted by the conference delegates.

 

    

No.

Title & Authors

 

Pages

ST-0:

Opening Address

Ppt

0.1KA

Opening Speech

            Edmund KWOK

2

 

0.2KA

UNESCO: HK & the BIG-Bay Zone Sustainable Development Goals

            Darwin CHEN

2

ST-1:

Holistic Sustainability for Culture, Business & Technology in OBOR

Ppt

1.1DK

Standards and Diversity: A Binomial to be considered in the OBOR

            Palmira López-Fresno  & Fernando Fernández-González 

10

Ppt

1.2DK

The Journey of Innovative Higher Education: Opportunities & Challenges

            Edmund KWOK

2

 

1.3K

粵港澳大灣區的作用與我們的使命

            吴能全

3

Ppt

1.4

OBOR for Sustainable Development with GBA as a Driving Force

            Gryphon SOU

12

Ppt

1.5

Research on  cultivation of international outstanding talents in Zhuhai  based on  OBOR and the theory of knowledge innovation

            Guiping LU

6

ST-2:

ISO, TQM & 5-S for OBOR’s Cultural Development

 

2.1K

The role of standards in the One Road One Belt Initiative

            Pavel Castka

7

Ppt

2.2K

ISO 16355: Modern QFD with AHP for Quantification

            Catherine CHAN, Glenn H. Mazur & Kim Stansfield

6

Ppt

2.3K

OBOR Cultural-link between the 5-Pillars of Islam in Malaysia and the HK 5-S Principles & Practices

            Sam HO & Abdul Ghani Mohd Hashim

7

Ppt

2.4

Acceptability of the SIRIM 5-S for the Construction Industry in Malaysia: Comparative study between Main-con & Sub-con

            Alex LO

12

 

2.5

对教育机构推行ISO 9000的再认识

      郑俊生

5

ST-3:

Culture Values (ethical, legal, social & political) for Business Dev. in OBOR

Ppt

3.1K

 

一带一路资本市场新模式

      陈永明

2

Ppt

3.2K

Personal Sustainability for Social Ecosystem in the OBOR

            Fernando Fernández-González 

7

Ppt

3.3K

Do Cultural Values matter for Business Development in the Belt and Road Muslim Countries?

             Barry MAK

 

 

3.4K

构建珠海智慧产业集群,助力粤港澳大湾区发展

            田艳

2

 

3.5

An Empirical Study of Singaporean SME Customer Service Model

            Kelly CHAN, Sze Wee Koh & Leslie CHAN

6

Ppt

3.6

OSH Risk Immunity Index for the Sustainable Development of HK Enterprises

            Daron LEUNG Wai Kwong

9

ST-4:

Technological Innovation Impact on Cultural Values in OBOR

Ppt

4.1DK

On Quality Energy Management in a Third World Country: The Case Study of War Torn Libya

              Ashraf Khalil, Mashkuri Yaacob, Sheroz Khan, Ezzidin H. Aboadla, Majdee Tohtayong & Khairil Azhar Aznan

6

 

4.2K

Engineering Education to support a World of Enhanced Connectivity and Innovation

            Yeung YAM

2

 

4.3K

人工智能对一带一路的影响

            苏秉华

2

Ppt

4.4

China's OBOR Expansion Approach

            Linda Forbes,  John Hamilton &  SingWhat TEE

9

Ppt

4.5

OBOR: Mining business big data qualities

            John Hamilton &  SingWhat TEE

8

 

4.6

Disparate Sense-making to develop Successful Joint Ventures (JVs) Implications for the OBOR Initiative

            Xiaoli (Lilly) ZHAO, Colleen Mills & Pavel Castka

6

ST-5:

Sustainable Economic Development in the OBOR

Ppt

5.1DK

How national aspirations, globalization, technology and climate change, supported by 5-S holistic harmonization of human progress, will bring America and China closer together in pursuit of a New Era of Common Destiny

            Andrew LEUNG

2

 

5.2K

Revisit SMEs' Trade Finance: Western Australian Experience

            Leslie CHAN

5

 

5.3K

Gwadar : A Case of South-South Cooperation

            Michael TAI

13

Ppt

5.4

基于“一带一路”文化发展战略下设计行业的发展机遇与现实挑战

      李金泽, 蔡成尧, 崔震 &张环

10

Ppt

5.5

Transforming Service Delivery from Better to Best (B2B) through ISO Standards

            Millicent Awiti

2

ST-6:

Best Practice Benchmarking (BPB)

Ppt

6.1K

Tracking Big Data: Real-Time Qualities for OBOR Businesses

            John Hamilton

7

Ppt

6.2K

Board Diversity Influence on Financial Performance among listed OBOR-Kenyan Companies

            Muriithi Ndegwa, Samuel Njihia & Ng’ang’a Martin James

9

 

6.3K

一带一路文化发展战略下的福祉文化与民生服务

      宗明明

2

Ppt

6.4

Transplanting "Flexible Manufacturing System"  to a Satellite Restaurant Business Model

            Anthony CHAN

8

Ppt

6.5

Fire Risk Analysis and Optimization of Fire Prevention Management for Green Building Design and High Rise Buildings: the HK Experience

            Albert YAU Tat Hing

10