16^th International Conference on ISO & TQM 16-ICIT

ICIT	Host (around April every year since *1996*)	Theme	Papers	Delegates	Countries
1	Leicester Business School, De Montfort Uni., UK	Inaugural	45	80	10
2	Luton Business School, Luton University, UK	Business Excellence	75	100	12
3	School of Business, HK Baptist University, HK	ISO 9000 & TQM	104	160	18
4	School of Business, HK Baptist University, HK	TQM & Innovation	130	180	20
5	Productivity Quality Research Centre, NUS, Singapore	Action 2000: Imperatives for Change	119	160	26
6	Paisley Business School, Uni. of Paisley, Scotland	Integrated Management	95	150	21
7	Centre for Mangt. Quality Research, RMIT, Australia	Change Management	160	250	29
8	National Quality Institute, Montreal, Canada	Business Excellence	84	150	24
9	Foundation for TQM Promotion, Thailand	TQM Best Practices	80	280	20
10	Shanghai Academy for Quality Management, China	TQM & 6-sigma for Competitiveness	150	300	26
11	APBEST Academy, HK	Corporate Governance	85	150	25
12	National Chin Yi Uni. of Tech., Taiwan	Going for Gold	68	120	18
13	APBEST Academy & SIRIM, MPC & UiTM, Malaysia	Innovation for Competitiveness	77	220	25
14	APBEST Academy & University of Scranton, USA	Lean Management	55	80	20
15	APBEST Academy & SIRIM, MPC & UiTM, UNITEN	Sustainable Development via Innovation	98	160	21

The 6-ICIT, held in April 2001 at the Paisley Business School, Scotland, focused on the theme of "Integrated Management" and was a resounding success. Over 20 keynote speeches and 90 high quality papers were delivered by delegates from 21 countries. Almost half of the papers are being published in refereed journals as a result.			The 7-ICIT, held in April 2002 at the RMIT, Melbourne, Australia focused on the theme of "Change Management" and was another resounding success. Over 25 keynote speeches and 160 high quality papers were delivered by delegates from 29 countries. With over 200 delegates, it has the highest participant rat in the history of ICIT.
The 8-ICIT, held in April 2003 at the Delta Hotel, Montreal, was the first ICIT held in North America. It focused on the theme of "Business Excellence” and was a continue success. Over 20 keynote speeches and 80 high quality papers were delivered by delegates from 20 countries.			The 9-ICIT, held in April 2004 at the Siam City Hotel, Bangkok, had been well supported by the Thailand Foundation for TQM. It focused on "Best Practices” and had attracted a record of 300 delegates. Some 20 keynote speeches and 80 high quality papers were delivered by delegates from 20 countries.
The 10-ICIT, held in Mar 2005 at the Galaxy Hotel, Shanghai, had been well supported by the Shanghai Academy for Quality Management. It focused on "TQM & 6-Sigma for Competitiveness” and had attracted a record of 300 delegates. Some 20 keynote speeches and 80 high quality papers were delivered by delegates from 26 countries			The 11-ICIT held in April 2005 at the Hang Seng School of Commerce, HK, had been well supported by the APBEST Academy. It focused on "Corporate Governance” and had attracted 150 delegates. Some 20 keynote speeches and 85 high quality papers were delivered by delegates from 25 countries.
The 12-ICIT held in April 2006 at the National Chin-Yi U. of Tech, Taiwan,. It focused on "Going for Gold” and had attracted 150 delegates. Some 20 keynote speeches and 68 high quality papers were delivered by delegates from 18 countries.			The 13-ICIT held in April 2008 at the Sheraton Hotel, PJ, Malaysia. It focused on "Innovation for Competitiveness” and had attracted 220 delegates. Some 20 keynote speeches and 77 high quality papers were delivered by delegates from 25 countries.
The 14-ICIT held in April 2010 at the Scranton University, USA. It focused on "Lean Management” and had attracted 80 delegates. Some 15 keynote speeches and 55 high quality papers were delivered by delegates from 20 countries.			The 15-ICIT held in July 2011 at the University Tenaga National, Malaysia. It focused on "Sustainable Development via Innovation” and had attracted 160 delegates. Some 20 keynote speeches and 98 high quality papers were delivered by delegates from 21 countries.

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OBJECTIVES

Specifically, the 16-ICIT will focus on how best practices in ISO portfolio of standards and TQM will affect quality trends in the new economy. TQM provides an overall concept that fosters continuous improvement in an organisation. The first objective of the conference is thus:

To provide a forum for the identification of contemporary development in the theories and practices of TQM and for the sharing of experience.

The number of ISO certified companies has seen a phenomenal rise. The importance of the ISO series of standards, and its close relationship with TQM give rise to the second objective:

To establish the impact of ISO Standards implementation on TQM towards Excellence.

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CALL FOR PAPERS

With an exciting theme and clearly defined objectives for the upcoming 16-ICIT, we would like to invite papers for the following Sub-themes:

1. ISO & TQM Best Practices

2. ISO 9000 / 14001 / 50001, OH18001, etc.

3. Green & Energy Management

4. 5-S, 6-σ, BPR, QFD & other Quality Tools

5. OSH & Patient Safety in Healthcare

6. Lean 5-S, Lean 6-σ and other TQM Tools

7. Best Practices and Quality Awards

8. Best Practices in Construction & Manufacturing

9. Best Practices in Education, Services & Public

10. Best Practices in Healthcare and Medical Tourism

Kindly note these important dates for the submission of papers:-

30 Apr 2012 (Final date for submission of abstract, biography and Conference Paper Submission Form)

A 500 word extended abstract (without author’s name), a 100 word biographical note (appended to the end of the the abstract), and the Conference Paper Submission Form in the same Microsoft Word file must be sent via email to the Conference Chair. All conference abstracts will be double-blind peer reviewed by the members of the Technical Committee to ensure their academic rigour and professional contributions.

7 May 2012 - Feedback on Abstract

All authors will be informed if their papers have been accepted by the review panel.

15 May 2012 (Latest date for submission of full conference paper)

The MS Word processed conference paper, written in a 6-page format provided by the conference co-ordinator, should be received via email to: samho@hk5sa.com All conference papers will be double-blind peer reviewed by the International Technical Committee.

31 May 2012 – Final Date for Registration by Authors & Early Bird cut-off date

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KEYNOTE SPEAKERS & TECHNICAL COMMITTEE MEMBERS

*Australia*	Prof. Mike Donnelly (Dean, Faculty of Business & Enterprise, Swinburne University) Prof. John Darlymple (Director, R&D, Faculty of Business & Enterprise, Swinburne University)
*Canada*	Prof. Stanislav Karapetrovic (Professor, Dept. of Mechanical Engg., University of Alberta in Edmonton)
*Finland*	Prof. Taina Savolainen (Dept. of Business, University of East Finland & Finnish Quality Award Chief Examiner)
*HKSAR*	Prof. Sam Ho (Founder Chair, APBEST Academy, ICIT & I5SO & HK5SA; Distinguished Prof., Zhongshan U.) Prof. Edwin Wong (President, HK Buddhist College)
*Malaysia*	Prof. Dato’ Ir. Dr. Mashkuri Yaacob (VC, Universiti Tenega Nasional – UNITEN) Dr. Mohd Azman Idris (Senior General Manager, SIRIM Training Services, SIRIM Berhad) Prof. Jamil Hj. Hamali (Rector, UiTM, Sarawak Branch)
*Spain*	Dr. Palmira Lopez-Fresno (VP, Spanish Quality Association & Spanish Quality Award Chief Examiner)
*Sweden*	Prof. Mosad Zineldin (Professor at School of Business & Economics. Linnaeus University) Ms. Valentina Vasicheva (Teaching Fellow, School of Business & Economics, Linnaeus University).
UK	Dr. John Peters (Director, GSE Research & Ex-CEO, Emerald Group with a Portfolio of 130+ Academic Journal)
*USA*	Prof. Satya Chattopadhyay (Prof. of Marketing, Kania School of Management, University of Scranton) Prof. Douglas Hensler (Dean, W. Frank Barton School of Business,Wichita State University)
*Australia*	Prof. Mike Donnelly (Dean, Faculty of Business & Enterprise, Swinburne University) Prof. John Darlymple (Director, R&D, Faculty of Business & Enterprise, Swinburne University)
*Canada*	Prof. Stanislav Karapetrovic (Professor, Dept. of Mechanical Engg., University of Alberta in Edmonton)
*Finland*	Prof. Taina Savolainen (Dept. of Business, University of East Finland & Finnish Quality Award Chief Examiner)

PROCEEDINGS AND PUBLICATIONS

The summary of each paper presented at the 16-ICIT will be printed in a bound Conference Proceedings (+ CD-ROM, incorporating the full paper and the Powerpint presentation) called “Business Excellence in an Economic Crisis Environment”, a copy of which will be provided to each participant. Style sheets for submission to the proceedings will be sent to you after your paper has been accepted. In addition, accepted papers will be automatically considered for publication in some of the journals whose editors will be present at the conference. A Best Paper Award will be allocated to each sub-theme, judged by a panel consisting of the moderators of the sub-theme and a relevant journal editor. These papers will be automatically considered for publication.

Editor	Journal	Editor	Journal
Prof. Christos Kalantaridis	· European Journal of Innovation Management	Dr Sigala Prof. Sam Ho	· Managing Service Quality Journal · MSQJ A-P Editor
Prof. David Hussey	· Journal of Strategic Change	Dr. Alex Douglas	· TQM Journal
Prof. Zahir Irani	· Journal of Enterprise Information Management	Prof. Majed Al-Mashari	· Business Process Management Journal
Prof. John Peters	· Management Decision Journal	Prof. Mohd. Zairi	· Int. Jnl. of Health Manpower Mangt. · Quality Focus Journal
Prof. Henk Eijkman	· The Learning Organisation Journal

Note: The above journals are listed on the Thomson Reuter citation index (ISI).

CONFERENCE CHAIR

Prof. Sam HO PhD(Mgt.), FIQA, EQA Assessor, Mob: +852-9128-9204, samho@apbest.org

u Oshikawa Fellow of the Asian Productivity Organization (86-87),

u Asian Development Bank Quality Expert to the Malaysian Government at SIRIM (93-94),

u Chairman of the 1st-16th "International Conference on ISO and TQM - ICIT" (96-12),

u Professor of Strategy & Quality, Luton Business School, UK (96-97),

u Research Fellow on “Business Performance”, Judge Inst. of Management, Cambridge University, UK (96-97),

u Professor of Strategic & Quality Management, International Management Centres, UK,

u Visiting Professor in TQM at Uni. of Paisley (UK), RMIT (Australia) & Vaxjo, Sweden,

u Distinguished Professor in Business Excellence, Zhong Shan University (1^st in China),

u Guest Speaker on “Lean Management”, Said Business School, Oxford University, UK,

u Consultant and Trainer for over 500 firms for ISO 9000, 5-S & Lean 5-S implementation,

u Director of HK 5-S Campaign & Founder Chair of the HK 5-S Association with over 20,000 members.

u Founder, APBEST Academy for EQA/Baldrige/Deming Awards & Int. 5-S Organization

u Author of over 100 papers & 20 books, including “TQM: An Integrated Approach” , which has been translated into 5 lang.

u Best Paper of the Year, 2010 from TQM Journal on “Integrated TQM Model for Global Sustainability & Competitiveness”

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THE CONFERENCE VENUE

Conference Venue – Linnaeu University ( www.lnu.se )

Conference Activities

Pre-Conference Reception: 11/7/2012 evening

Conference Dinner: 12/7/2012 evening

Extending the ICIT fun ....

Sub-theme Best Paper Awarded

The Chairman's Welcome Speech

Conference Dinner at its best

ACCOMMODATION

16-ICIT delegates are free to book accommodation with any hotel they choose. Special conference rate has been negotiated with the accommodation supplier below and it has been chosen for its proximity to the conference venue. Please note that accommodation bookings are to be made by contacting the hotel directly. In order to obtain this rate you will need to use the booking form on the last page. Accommodation bookings close on 15 Jun 2012, any late registrants will have to take a chance on accommodation availability at the Hotel.

Conference Coordinator:

Ms. Valentine Vasicheva (vasicheva@yahoo.com)

Conference Hotel:

Royal Corner Hotel: Tel: +46-470-701-000

(or equivalent, if full)

http://book.bestwestern.com/bestwestern/SE/Vaxjo-hotels/BEST-WESTERN-Hotel-Royal-Corner/Hotel-Overview.do?propertyCode=88127

Special ICIT rate when booked through Valentine = EUR80 per night, with breakfast & automatic upgrade to Superior Room

(for double-room, please add EUR10/night)

Sight-Seeing

For Tourism around Sweden: http://www.sweden.se/eng/Home/Tourism/


Vaxjo Town Centre	Stockholm Aerial View

Nobel Museum	Where Creativity Flourish

Wish you are here !

VISA REQUIREMENT/APPLICATION

For many countries, visa is not required for stay to up to 90 days. However, to obtain details on visa requirement/application, please visit:

http://sweden.visahq.com/

PARTICIPANTS ONLY

Please complete the Participant & Fees Form for the conference.

If you have any queries, please do not hesitate to Email the Conference Co-Chair at: samho@apbest.org

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16th International Conference on ISO & TQM 16-ICIT

(Theme: ISO, TQM, Medical Tourism & Patient Safety Best Practices )

11-13 July 2012 (Wed. 6pm - Fri. 5pm)

Venue: Conference Centre at Linnaeus University, Vaxjo, Sweden (Home for Nobel Winners)

Deadline for 500-word Extended Abstract: 30 Apr 2012

Contents

To establish the impact of ISO Standards implementation on TQM towards Excellence.

16^th International Conference on ISO & TQM 16-ICIT