TQMEX
Model
TQM EXcellence
Model
©2008 Prof. Sam HO & Dr. Christopher Fung
Table of Contents - 5-S
1. Introduction to Quality
1.1 What is Quality
1.2 Definition of Quality
1.3 Why is there a need for TQM
2. TQM Gurus' Ideas
2.1 W. Edwards Deming
2.2 Joseph M. Juran
2.3 Philip Crosby
2.4
Kaoru Ishikawa
2.5 Shigeo Shingo
2.6 Yoshio Kondo
3. TQMEX Model
3.1 Introduction: The Need for a Model in
TQM
3.2 The Structure of TQMEX
3.3 The Logic of TQMEX
3.3.1 5-S
3.3.2
BPR 3.3.3 QCC
3.3.4
ISO 3.3.5 TPM
3.3.6
TQM
4. Validation &
Future Improvement
4.1 Conclusion
4.2 Source of Information and Advice
4.3 Validation of TQM Integrated Approach
Internet System
4.4 Forum for Discussion
For further details, please visit: TQM: An Integrated Approach
If you have any suggestions or comments of this software please send to Sam Ho Thank you!